A withdrawal from the Crypto.com App is a transaction of transferring crypto from the Crypto.com environment to an external address (usually a wallet or an exchange). As all blockchain transactions - and contrary to sending crypto to another Crypto.com App user - they come with a fee.
ADA withdrawal fee. Hi guys, I would like to suggest CDC, to lower there fee for withdrawal ADA. Don’t get me wrong they already did a great job going from 10 to 2 ADA last month. But look like binance lower there fee yesterday from 5 to 1 because of popular demand from the cardano community. So I was thinking that would good to lower to 1. A withdrawal from the Crypto.com Exchange is an on-chain transaction of transferring crypto to an external cryptocurrency address (usually a wallet or another exchange). As with all blockchain transactions, they come with a fee. Note: Transferring crypto to your Crypto.com Wallet App's address will also incur a fee if completed on-chain. Cardholders cannot load cryptocurrency onto their Crypto.com Visa Card. All cryptocurrency will be converted to US Dollars and the US Dollars can be loaded onto the Crypto.com Visa Card for use in purchase and ATM withdrawals. In order to make a crypto withdrawal, go to the “Balances” page and select the crypto wallet you wish to withdraw from. Click “Withdraw” and select “External Wallet Address”, enter your wallet. Crypto.com users can withdraw fiat from the app by selling crypto to their CAD wallet and transferring CAD funds from this wallet to their bank account (s).Please note that Crypto.com charges no fee for CAD withdrawals but your bank might apply a processing fee. How to set up CAD withdrawal?
You can find the relevant withdrawal fee in the Fees & Limits section of the Settings in your Crypto.com App.
Automated Withdrawals
All Users’ deposits are held in cold storage, for security reasons, however withdrawal requests - for all cryptos - are automated.
In most cases withdrawals are almost instant and normally should take no longer than two hours to be processed.
We are working on improving our infrastructure to make instant withdrawals possible.
Note: Withdrawals will be sent from an address that differs from your crypto's deposit address.
Address whitelisting
To increase the security of your funds, we are requiring withdrawal address whitelisting every time you want to send crypto to a new address.
To whitelist a withdrawal address:
- Tap the TRANSFER button > “Withdraw” > 'Crypto' > “External Wallet”
- Click on the '+ Add Wallet Address' button to add a new withdrawal address
- Select the crypto you wish to withdraw.
- Type, paste or scan the withdrawal address (tap the blue QR code icon to scan the address)
- Give your wallet a name and hit CONTINUE.
- You will receive an email to your registered email address asking you to confirm the address.
- Repeat the previous steps to save a whitelisted list of your withdrawal addresses
When entering the withdrawal address, remember to remove any whitespace before or after the string of characters, or any other text that is not a part of the address (sometimes when you scan a QR code, it will add something like “ethereum:”; if you try saving it, you will get an error message “Invalid Address”).
Please see other sections for common issues associated with specific cryptos.
Crypto Com Withdrawal Limit
To make a withdrawal:
- Tap the TRANSFER button on the app’s home screen
- Tap WITHDRAW
- Select CRYPTO
- Select External Wallet
- Locate the whitelisted withdrawal address and tap Withdraw
- Enter the amount and tap Withdraw
Keep in mind that once your transaction is posted to the blockchain, we will not be able to stop or reverse it, so make absolutely sure the address you’re sending your coins to is correct.
Withdrawal request confirmation
Once your withdrawal address is confirmed, you will receive a withdrawal request confirmation email - that means we have acknowledged receiving your request and will process it as soon as we can (usually no later than on the following business day). You will receive a separate notification, once the request is processed.
Warning
If you receive an email for an action you did not request (address whitelisting or crypto withdrawal), please contact our Support immediately (for speed, use the in-app chat, if possible - you can find it in the Settings, section: Contact Support). Our Staff will help you to disable crypto transactions (if necessary), attempt to stop the withdrawal request and change the passcode (we will need to verify your identity to do that).
As it is possible that your account has been compromised, you may want to change your Crypto.com login email at the same time (click on Profile, then tap the email address). You will need to have access to your current email address to complete this action.
Maker & Taker Fees
The maker-taker fee model is commonly used throughout cryptocurrency exchanges.
“Maker” and “Taker” fees are charged when the trade is executed and matched, and not when the trade order is created.
Maker Fee - A trade order will incur a maker fee if the trade is not matched immediately with a buyer/seller's order on the order book. These trades will be added to the order book, adding liquidity. An example of this are limit orders that do not get fulfilled immediately.
Taker Fee - A trade order will incur a taker fee if the trade is matched immediately with an order on the order book. An example of this are market orders that are usually completely fulfilled.
Crypto.com Withdrawal Pending
Past 30-Day Trading Volume
Past 30-Day Trading Volume - Your fee level is based on your past 30-Day trading volume, which is calculated from the total volume of crypto you've traded over the past 30 days in USD equivalent, calculated daily.
The trading volume between 00:00:00 UTC and 23:59:59 UTC will be included in the calculations. Therefore the cutoff time for any trades to be calculated for the next day is 23:59:59 UTC.
The past 30-day trading volume will then be calculated at 00:50:00 UTC on the next day and will be updated within an hour.
Trading Fee Tiers
Crypto Com Withdrawal Fees
Please refer to the trading fees and tiers schedule listedhere.
Fee Schedule
At 00:50:00 UTC every day, your trading volume over the past 30-day period in USD, current CRO staking balance, and fees paid in CRO are evaluated. We will update your Tier level and corresponding maker/taker fees within 1 hour in most cases.
CRO rebate on trading fees, as well as interest earned from staking CRO, will be paid within 1 hour.
Fee Payment & Discounts
- You can use CRO to pay for your trading fees. Trading fees are automatically deducted from the CRO balance in your Exchange wallet, if there is sufficient CRO and the option enabled. Please refer toHow do I pay for my trading fees in CRO?
- Discounts in the form of rebates are available on trading fees; please refer to Staking Benefits for details.
How are fees charged on partially filled orders?
Trading fees are charged on every transaction until your order is completely fulfilled.
What are the fees for trading CRO itself?
When it comes to trading CRO, the fees will be determined by your trading tier; in order to receive a rebate, you must stake a minimum of 5,000 CRO.
Case Example 1
- You want to purchase 50,000 CRO on the CRO/USDT market by placing a limit order
- Your 30-day trading volume is currently at $1,500,000 (Tier 3)
- Your order is not executed immediately and the order ends up on the order book (maker fees apply)
- The order eventually gets fulfilled in full when the last traded price reaches 0.16
- You will be receiving CRO so fees will be in CRO
The order is placed to purchase 50,000 CRO with 8,000 USDT. Since your order is executed with maker fees (Tier 3’s maker fee is 0.08%) , the fee can be calculated as 50000 * 0.08% = 40. As a result of the successful trade, you will receive 49960 CRO (49,960 = 50,000 - 40).
Deposit Fees
There are no fees to deposit crypto to the Crypto.com Exchange.
Withdrawal Fees
A withdrawal from the Crypto.com Exchange is an on-chain transaction of transferring crypto to an external cryptocurrency address (usually a wallet or another exchange). As with all blockchain transactions, they come with a fee.
Note: Transferring crypto to your Crypto.com Wallet App's address will also incur a fee if completed on-chain. To avoid a fee, please use the Withdraw to App function.
Withdrawal Fees & Limits
Please refer to the withdrawal fees & limits schedule listedhere
For more information on deposits and withdrawals, please visit
Deposits and Withdrawals on the Exchange